A civil recovery program is structured to provide a civil remedy for the retailer, allowing them to reduce the overall costs of a Loss Prevention program. Our affiliations with civil recovery agencies that deliver the initial demand within 3 business days of an arrest have proven very effective. They are responsible for all communication with those apprehended, negotiate settlements and provide a detailed monthly accounting to the retailer.
A licensed private investigator is trained in investigative techniques and must understand the procedural steps required to be followed in order for video surveillance to be admissible.
Employers can conduct surveillance using tools such as a swipe-card system, which data can be used for time-management and disciplinary purposes, or cameras.
I have seen first-hand how fraud can be harmful to a company’s reputation and brand. Engaging in a fraud investigation is difficult and can erode the trust and morale of employees and raise questions and concerns to your outside relationships, customers, suppliers and even prospective employees. That is why before engaging in any investigation, I will ensure that I explain to the client the investigation process, the potential scope and risks, and care is taken in planning the execution and timing of any investigation.