Integrity testing is the testing of retail staff, (cash handlers, sales associates, shippers etc) to identify theft and refund manipulations. These types of tests are conducted discreetly and provide the owner/manager with an accurate, unbiased report of what is occurring in the store when they are not always able to observe. Our cashier testing programs deliver detailed reports on exactly how the transaction was handled, (video recorded when necessary) and at the client’s discretion, can be followed up with a cashier meeting, presented by a senior investigator, at a time of day that does not conflict with store operations.
The recent unveiling of harassment and discrimination in sports is a cause of concern. The investigation into such allegations is an important part of determining how to resolve and manage these issues in the future.
When choosing a private investigator, we encourage you to ask questions, ensure the agency has their credentials, are respectful and have the right experience.